Shipping & Delivery Policy
At Fonly, we aim to ensure that your orders are delivered in a timely and efficient manner. Please read our Shipping & Delivery Policy carefully to understand how we handle shipments.
1. Shipping Locations
We offer shipping to most locations within India destinations. Availability of delivery services may vary based on your location.
2. Shipping Charges
Shipping charges are calculated at checkout based on the destination, weight, and size of your order. These charges will be clearly displayed before payment is completed.
3. Order Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and public holidays). Delays may occur during peak seasons or due to unforeseen circumstances.
4. Delivery Time
The estimated delivery time will depend on your location and the shipping method selected.
- Standard Delivery: Typically takes 5-7 business days.
- Express Delivery: Typically takes 2-4 business days.
Delivery timelines are estimates and may be subject to delays due to weather, customs, or logistical issues.
5. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email or SMS or WhatsApp, allowing you to monitor the status of your shipment.
or track order click here <track order> enter Order ID number or AWB
6. Failed Delivery Attempts
If a delivery attempt is unsuccessful due to incorrect address details or unavailability of the recipient, the shipping carrier may attempt redelivery. Additional charges may apply for repeated delivery attempts.
7. Damaged or Lost Shipments
Fonly is not liable for shipments lost or damaged during transit. In case of such issues, please file a claim directly with the shipping carrier. If you require assistance, you can reach out to us for support/Contact.
8. International Shipping
For international orders, customers are responsible for any customs duties, taxes, or fees applicable in their country. Fonly is not responsible for delays caused by customs clearance processes. Shipping Charge Extra as per availability and carrier*
9. Changes to Shipping Details
Once an order is placed, changes to the shipping address or delivery method may not be possible. Please contact us immediately if you need assistance.
Contact Us
Email: support@fonly.in
Phone: 01169270671